Bienvenus Welcome

Customer service is a priority for us, our clients are our best PR, your house is our portofolio.   We are multicultural and speak English, French, Italian and Spanish and provide a fair and competitive service.

We go the extra mile for you and for your guests and make sure they have a very  good reason to visit and come back! 

 

Our Booking services:

  •  Advertising and promoting your property in both French and English on multiple digital and traditional platforms.
  •  Advising you on the optimum rates to maximize occupancy.
  •  Handling enquiries and bookings and replying promptlyompetitive 
  •   Managing rental payments and property expenses, providing you with detailed statements.
  •   Cross selling properties via our website’s portfolio.

 

Our Concierge services:

  •  Managing pre-arrival communications with visiting guests
  • Organising pre-arrival property checks: making sure your property is clean and ready for your guests arrival, turning the heating and electrics on; collecting mail if needed; arranging for small repairs or missing items (toilet paper etc);
  •  Meet & Greet: We will arrange for the key hand over and visit at the property;
  •   Check of the property upon departure & key collection
  •  6 days a week call out services to answer your visitors queries
  •  Coordination of any urgent repairs whilst the property is rented
  •  Making sure your guests have all they need and more

 

Our Property Optimization Services:

  • Setting up your property for rental: professional photos, linen, accessories, welcome pack, etc.
  • We advise on small and immediate improvements to be made to get the best rental rates. We do not ask for major works but have the knowledge to advise you on the key aspects of the property to be improved. Small clever changes can considerably improve your property’s profitability
  • We advise you on insurance cover, safety and regulations.

 

Other services include:

  • Help getting your property tourist rated by authorities
  • Advice regarding tax, Taxe de séjour, translation services and representing you at your property Syndic meetings.
  • Deep cleans, garden landscaping, fireplace maintenance, wood delivery etc.
  • Design & Build services
  •  And so much more !

 

We here for you, call us to find out more!